Hosting and SSL
Hosting setup, SSL and environment coordination.
Managed Web Services
Managed web services for hosting coordination, SSL, security updates, backups, uptime monitoring and retainer support. WordPress, Shopify and custom sites after launch from Ace Web Development.
What we deliver
Updates
Core, plugin and theme updates with pre-production testing.
Monitoring and backups
Uptime monitoring, automated backups and incident response.
Retainer support
Small content changes, fixes and minor improvements.
Managed website services
We coordinate hosting, apply security updates, run backups, monitor uptime and provide a retainer channel for fixes and small content changes on WordPress, Shopify and custom sites.
- Hosting and SSL
- Updates
- Monitoring and backups
- Retainer support
Why managed web services reduce downtime risk
Managed web services keep WordPress, Shopify and custom sites patched, backed up and monitored so marketing teams focus on campaigns instead of plugin updates and hosting fires. Defined ownership for security updates, SSL and incident response lowers the chance that checkout or enquiry forms fail without anyone noticing.
Ongoing managed care preserves URL integrity, HTTPS and sitemap availability after releases, which protects crawlability and trust. Retainer support for small fixes means service pages and FAQs stay accurate for search engines and AI tools that surface your business from public content.
Ongoing site operations
Managed web services covers sites we delivered and sites we did not. We review the stack first, then take over hosting coordination, updates and routine technical work.
New features and larger engineering work are scoped separately as custom development or extend existing builds. Managed covers day-to-day operations: security, uptime and recoverability.
Part of custom development
Managed sits with integrations and extensions, extend existing builds, AI integration and code auditing under custom development. Sites from starter through enterprise websites often use managed care after launch.
Managed website operations
We keep sites secure, updated and monitored after launch. Hosting coordination, patching, backups and a retainer channel for small fixes.
What managed web services are
We keep your site secure, updated and monitored after launch. Work includes hosting coordination, security patches, uptime monitoring, backup and restore and a retainer channel for fixes and small content changes.
Managed sits under custom development with extend existing builds, integrations and extensions, code auditing and AI integration. Sites built through websites and landing pages, WordPress, Shopify or custom CMS often move into managed care after go-live.
Who managed services are for
Marketing teams without dedicated DevOps. Founders who should not manage plugin updates themselves. Agencies needing a technical partner. Organisations required to patch and back up on a schedule.
Applies to sites we delivered and sites we inherited. Inherited sites start with code auditing or a technical review before we take responsibility.
What we manage
Typical scope includes:
- Hosting and SSL coordination (DNS, certificates, staging and production)
- WordPress core, theme and plugin updates with pre-production smoke tests
- Shopify theme and app update coordination where custom code exists
- Automated backups with tested restore procedure
- Uptime and performance monitoring with incident response
- Security patches and malware cleanup when required
- Retainer hours for small layout tweaks, form changes and integration fixes
- Monthly or quarterly reporting on uptime, updates applied and backlog
Larger work is scoped as custom development or extend existing builds.
Platforms
| Platform | Managed focus |
|---|---|
| WordPress | Core, plugins, theme, caching, WooCommerce patches |
| Shopify | Theme releases, custom Liquid, app compatibility |
| Custom CMS | Application updates, API uptime, dependency patches |
| Static or headless | Hosting pipeline, CDN, build deploys |
Shopify platform hosting remains with Shopify. We manage customisations built on top.
Relationship to website services
Managed often follows starter websites, small business websites, enterprise websites or landing pages. It also supports sites after extend existing builds.
Optimisation and CRO and A/B testing run on top of a maintained site. Design refreshes go through web design services and custom tailored design when templates need more than retainer hours allow.
Why use managed services
Missed updates increase security and downtime risk. Plugin conflicts can break checkout. Backups are often untested until needed. Managed defines who patches, monitors and responds.
Runbooks document environments, credentials and restore procedures for internal teams and auditors.
Search and operations
Managed does not replace content strategy. Uptime, HTTPS, sitemap availability and template fixes affect crawlability. We treat URL and redirect integrity as operational requirements when releasing changes.
Maintained service pages and FAQs support search engines and AI tools that describe your business from public content.
Getting started
We document environments, credentials, integration owners and escalation paths. You retain editorial control.
Inherited sites may need remediation from audit findings before routine patching begins.
Related services
| Need | Service |
|---|---|
| Pre-takeover review | Code auditing |
| New features on live site | Extend existing builds |
| Parent practice | Custom development |
| Practice overview | Services |
Contact us to transfer management or bundle managed with a new website build. View pricing for indicative retainer scope.
Technology we use in our development
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Frequently asked questions
Hosting coordination, security updates, backups, uptime monitoring and a support channel for fixes and small changes. Exact scope is listed in your agreement.
Yes. We review the stack first via code auditing or a lighter technical review, then take over hosting, updates and ongoing work.
Yes for theme, app and integration maintenance. Shopify hosts the platform; we manage customisations and release coordination.
Managed is ongoing operations and small fixes. Custom development and extend existing builds cover new features, integrations and larger engineering work.
Incident response and retainer turnaround are agreed in scoping. Critical downtime is prioritised over cosmetic changes.
Ongoing SEO content and conversion testing are separate services such as optimisation and CRO and A/B testing. Managed maintains the technical foundation.